What our customers are saying…
We just wanted to share some lovely feedback we are presently receiving from a variety of our guests:
‘Thank-you for sorting a beautiful room in your fabulous hotel. We had an amazing time, I have left a 5 star review on Tripadvisor. It was so pleasing not to feel like Covid-19 interfered with our stay, everything was perfect’ – Nicola
‘We consider ourselves so lucky to have enjoyed such a fabulous time in your hotel for my father’s 93rd birthday. Your attention paid to the welfare of us all, as well as your staff, certainly has paid off’
‘Our girls relaxation night was a great experience, we felt very safe and the atmosphere was great. The food in the restaurant was tasty with a good selection. We had treatments in the Spa with Kyode which were amazing, especially the facial which left my skin feeling fresh and rejuvenated. I totally recommend Barnsdale Hall for a nice break and treat’
The following steps are in place to ensure that the resort is as safe as possible.
• Amended booking process and confirmation information so that guests are fully informed before arrival.
• Controlling the number of guests entering our reception area.
• Screens available on the reception desk, leisure desk and within the food & beverage areas.
• Effective allocation of rooms to reduce any guests passing in corridors.
• Hand wash stations available in reception and food & beverage areas.
• Hand sanitiser available throughout the resort.
• Revised breakfast options served to the table.
• Improved take away and on-site delivery menu.
• Increased seating in our stunning outside patio area.
• Social distancing measures throughout the resort and within our restaurant and bar area.
• Bar drinks dispensed through a `hand off` table.
• Personal protective equipment – including masks for staff, face shields and gloves.
• All staff to have received COVID 19 specific training.
• Temperature checks for staff and guests.
• Once way systems into/out of buildings.
• Enhanced cleaning of accommodation before arrival.
• Security seals to accommodation, demonstrating piece of mind that you room has not been entered into since it was prepared for your arrival.
• Maintaining a window for vacated rooms between future guests.
• Enhanced cleaning in all public areas.
• Ultraviolet disinfection to soft furnishings.
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Finally, please bear with us while we operate under the new Covid guidelines, and we hope you enjoy your visit to Barnsdale Hall Hotel.